Paulmartstore policy to make sure customers have best shopping experience on line. Communication is the key to ensure that purchase process is successful. Returns can be made within 30 days after receiving order. Items returned have to be returned in original unopened condition. If orders are incorrect, Paulmartstore will be paying for postage to return item, or the correct product will be shipped out with a return postage label. For other returns, buyer will be responsible for postage to return items. Tracking is required for all returns. Refunds will be made immediately after items are returned, credits will follow normal payment channels and may take a few days. Please contact us for any returns before sending items back.